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Contact & Support

Official Tranqo Stays support channels throughout your booking and stay.

Last updated: October 14, 2026

1. Contact & Customer Support

Tranqo Stays is committed to providing seamless assistance throughout your booking and stay. You can reach our support team through the following official channels:

  1. 1.1. Website Live Chat

    Instant assistance available directly via the chatbox on the official Tranqo Stays website (24/7 automated & customer care support).

  2. 1.2. Zalo Support (For Domestic Guests)

    Quick messaging via Zalo for local guests seeking fast responses regarding check-in guides, directions, or stay inquiries.

  3. 1.3. WhatsApp Support (For International Guests)

    Bilingual messaging support (English / Vietnamese) via WhatsApp for international travelers needing real-time assistance during their stay.

  4. 1.4. Email Inquiries

    • Official Email: info.tranqo@gmail.com

    (For booking confirmations, modifications, cancellations, invoicing, or general feedback).

Tranqo

Industrial design rooms — Saigon center

  • info.tranqo@gmail.com
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Edvance Company Limited. Representative: Mr. Nguyen Huynh Tri Quoc.

Enterprise Registration Certificate No. 0319222737, first issued on 17 Oct 2025 by the Business Registration Office, Department of Finance of Ho Chi Minh City.

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